This is the first article in a four-part series, based on my presentation at the Joomla World Conference.
We've all been there. You deliver that shiny new website to your client; they are excited to have this new outreach on the Internet; and you're ready to get that final payment when they ask you the question: "So, how do I change this word here?” While the wording may differ from client to client, the underlying question remains the same: “How do I keep my site up to date?”