DrupalCamp Ohio - Make Your Website More User Friendly

From the website:

A quality website is usually praised for its design decisions. What the audience is really praising is the site's usability (UX), the user friendliness of getting tasks accomplished. Aesthetic value is different person to person and culture to culture but the ability to get a task completed does not have the same variations.

  • A little background history
  • How UX fits into the overall design plan
  • The web is not print and this is a good thing.
  • Understand your audience
  • Start with the basics content and typography
  • How Responsive Design can ease design pain
  • How to evaluate what good UX is
  • Walk through numerous examples of websites that are good but could be better by a little UX realignment.

Slides:  kimmel.github.com

Usability people are in the business of telling their clients their baby's ugly - but here's how you can make it adorable.

Illustration 1: http://www.neale.org/noo/index.html (wow - this is bad)

If we want users to like our software, we should design it to behave like a like-able person" - Alan Cooper

Usability is:

  • Learnability
  • efficiency
  • memorability
  • errors
  • satisfaction

How do we get there - babysteps.

5 plains: (http://www.jjg.net/elements/reviews/)

  • The Surface
  • The Skeleton
  • The Structure
  • The Scope (getting broader)
  • The Strategy (take over the world!) (what do they want users to take away from your site)


So - how do we fix it?

  • Prototype
  • Benchmark
  • Refine

ie - UX Studies

(I'm working on a video tutorial for easy UX testing) - http://www.lukew.com/ff/entry.asp?1670 (great ideas here)

Some great resources at http://alistapart.com and the Drupal community.

This session is being taped - I'll post the link here when its available.